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Big Time Success Stories

As we continue to support our valued small business clients, we're excited to showcase their remarkable achievements.

Be Featured in a Success Story!

If you've had a great experience working with us and want to inspire other businesses with your success, we invite you to be a part of our featured success stories. Your journey can motivate and empower others in the entrepreneurial world. Reach out to us today, and let's share your remarkable story of triumph and achievement!




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From Cashier to Entrepreneurial Triumph

Ronnie's Catfish

Veronica, a former Ronnie's Catfish cashier, defied adversity and financial struggles to become a thriving business owner. While residing in affordable housing, she aspired to offer her children a better life. With sheer determination, she saved every penny earned during her time at Ronnie's Catfish. Nine years later, she opened her own Ronnie's Catfish restaurant in Plano, Texas. Despite the global pandemic and nearly doubling food costs, she expanded to a second location.

However, her journey wasn't without obstacles. Veronica's cash-only model and manual inventory management limited her reach and efficiency. Fortunately, a friend who owned a donut shop introduced her to the Community Navigator Pilot Program (CNPP) at Universal Processing.


Veronica's story highlights the power of determination, hard work, and access to vital resources in overcoming immense challenges. Now a successful entrepreneur, she  recommends CNPP to fellow small business owners. Her journey, from cashier to thriving business owner, underscores the strength of belief and the potential of dreams.





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Opening Hours


2:00 pm – 6:00 pm


60 W 38th St floor 2,

New York, NY 10018

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