We were founded in 2003 with a mission to support and serve small and mid-sized business partners with integrity, and to aid their growth by providing the highest level of service and expertise.
Our founder and CEO, Saint Hung was among the first in the payment processing industry. Hung began his journey working at Chase Merchant Services (formerly Chase Paymentech). While working with the industry giant, he saw that minority business owners who sought to advance their businesses with payment processing technology were severely underserved. These minority business owners were met with no language support, little understanding of cultural needs, and at times even experienced outright discrimination. Determined to offer minority business owners access to highly valuable payment processing tools backed by expert multilingual support, Saint founded Universal Processing in 2003. Since then, the company has grown to become a leader in the minority payment processing scene. An empowering force in the industry and the communities it serves, the company now helps over 12,500 merchant partners process over 1.5 billion dollars in transactions each year. With service across all 50 states, and offices in California and Texas in addition to its 2 New York offices, Universal Processing has grown to meet the demand for a much-needed service.
We offer durable, easy-to-use terminals, fast, powerful online reporting tools and the convenience of experienced technicians who personally install and train clients, free of charge.
Our statements, fees and rates are clear and fair to ensure customers are spending more time on businesses, and less time worrying about mysterious charges and hidden fees.
Our friendly and knowledgeable staff stand by 24/7 to provide support in 8 different languages. We also have dedicated relationship managers who are ready to support clients’ individual needs.
We put people before profits and we work hard to maintain an open, honest and ethical business.
We under promise and over deliver. We answer our customers’ concerns, we will always ask ourselves “How can I help this merchant?”
We work with First Data as our electronic payment platform because of their experience and reputation as the most secure processor in the payments industry.